Prices are subject to change.
You, our customers make up the most important part of our business and we appreciate it.
Products delivered through e-commerce are physically delivered by either another company such as UPS, Federal Express, Airborne, or Purolator, or by the Postal Service. Each delivery company or agency has its own policies and rules which 3R Lighting cannot control. We promise to do our part in getting your order correctly to you in a timely manner, but the consignee (the person actually getting the physical package) has to do his or her part:
We can only reverse a sale if we are contacted immediately. The orders are batched out automatically every night. In the event you wish to reverse an order, you must contact us before 10 PM Pacific Time on the same day the order was placed. After this time, a transaction cannot be reversed and must go through the refund procedures. Leaving a message on the phone or an e-mail before the deadline is no guaratee the order will be reversed. In no event will any returns be accepted on delivered products without a Return Authorization number written on the outside of the package. An RA number can be obtained by leaving a return Phone Number, Fax Number, Address, or e-mail address at (877) 790-1643 toll free and clearly explaining the problem. Slowly spell out any e-mail addresses. We shall issue a response in 10 business days or less.
