Policies and Procedures

3R Lighting makes every effort to be as secure a website to purchase gardening, horticultural, and agricultural equipment as current technology allows. We do not sell our mailing lists or credit card numbers to any other companies.

3R Lighting offers the use of encrypted information transfer of orders, credit card numbers, and check by wire. We can always accept a fax at (877) 790-1643, toll free. Those with older machines and/or browsers have several options:

1) Fax us at (503) 284-4254. Please include a way for us to notify you of any problems or clarify any questions (i.e. pager, message phone, tele-text pager, public fax, general delivery at post office, etc.) If no quick electric method is included, our default procedure is to use the US Postal Service to deliver mail (snail mail) at the delivery address; this method works, of course, but will be significantly slower. Usually the question will only concern a choice you need to make. 2) Send an order at the Public Library. Many libraries allow you to reboot the computer after you are done, thus clearing out most of the information stored including your credit card numbers. 3) Pay with a check on line. Follow the directions on the order form. Some limitations on amounts apply and the check has to go through several security protocols, but it works. We are working on a system to allow you to pay cash at any Western Union office, but that system is not up yet.

4) Print your order on a piece of paper; include your address, the quantity ordered, what you are ordering and a money order for the amount or your credit card numbers with the expiration date and mail to: 3R Lighting Box 752 University Station Portland, OR 97207 Sorry, NO COD's will be accepted. We will accept a personal check, but will delay shipping until the check has cleared both your bank and our bank. Minimum of ten business days.

3R Lighting is not a company dedicated to aid those who plan to break the law. If we are told a customer is breaking the law, we cannot sell that particular customer any merchandise or offer any advice on growing. 3R Lighting will inform you if any agencies make formal inquiries, but we do not disclose information voluntarily to any agents. We are happy to give advice on growing many kinds of plants successfully. Do not ask us for any advice on breaking the law or evading detection.