Prices are subject to change. Products delivered through e-commerce are physically delivered by either another company such as UPS, Federal Express, Airborne, or Purolator, or by the Postal Service. Each delivery company or agency has its own policies and rules which 3R Lighting cannot control. We promise to do our part in getting your order correctly to you in a timely manner, but the consignee (the person actually getting the physical package) has to do his or her part:
We can only reverse a sale if we are contacted immediately. The orders are batched out automatically every night. In the event you wish to reverse an order, you must contact us before 10 PM Pacific Time on the same day the order was placed. After this time, a transaction cannot be reversed and must go through the refund procedures. 3R Lighting uses secure encryption to process on-line transactions. This means that the processing is done by financial institutions and is largely out of our hands. Leaving a message on the phone or an e-mail before the deadline is no guaratee the order will be reversed. In no event will any returns be accepted without a Return Authorization number written on the outside of the package. An RA number can be obtained by leaving a return Phone Number, Fax Number, Address, or e-mail address at (877) 790-1643 toll free and clearly explaining the problem. We shall issue a response in 10 business days or less.
After ten business days we will not accept returns.
All bulbs are considered used once they are in the hands of a customer and cannot be resold as new.
There is no return on bulbs.